Call Handling

  • There is nothing as frustrating as calling a business to get their voicemail – except not having that message returned!
  • UK SMEs lose millions in sales annually through failing to pick up phone calls.  If your competition is ready to take the call, they steal the business.
  • NSP can assist by providing you with a dedicated call handler who gets to know you, your business and your clients or a group of call handlers to ensure a call is never missed. Never worry about holiday, sickness or absence again.
  • Take your call handling to the next level. Our expert team can help you with data enrichment, surveys, inbound and outbound customer service, appointment setting, follow ups and social media support.